Settling & Starting Care
Routines
Toddlers - Preschoolers

How do you settle children who are upset?

Updated 14 October 2026

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Every child settles differently. Our teachers respond with patience, comfort and consistency, helping children feel safe, secure and supported as they adjust to childcare.

Feeling upset during drop-off or when adjusting to a new environment is a normal part of the settling process for many children. When a child is upset, our teachers take time to understand what they may be communicating and provide reassurance, comfort and support that reflects their individual needs, personality and stage of development.

Settling is about more than comforting a child in the moment. It is about building trusting relationships over time. As children become familiar with their teachers, friends, routines and environment, they often develop greater confidence and a stronger sense of belonging. We work closely with families to understand what helps their child feel secure and tailor our approach to support a positive transition into childcare.

Good to know

  • Consistent drop-off routines can help children feel more confident and secure as they settle into childcare.
  • It's common for children to settle more quickly once parents have said goodbye and teachers have helped them engage in an activity.
  • Sharing information about your child's interests, comfort strategies and routines can help teachers support them during difficult moments.
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