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What happens if my baby gets sick at childcare?

If your baby becomes unwell while at childcare, teachers will provide immediate care, closely monitor their condition and contact you if they need to be collected. Responding promptly to illness helps ensure children receive the care and support they need while reducing the spread of infection to others.

How do childcare centres prevent the spread of illness?

Our childcare centres help prevent the spread of illness through good hygiene practices, regular cleaning and clear illness policies. These measures reduce the risk of germs spreading between children and help create a healthier environment for everyone.

Can the centre give my child medication?

Yes. Medication can be administered to your child when parents or caregivers have provided written authorisation and clear instructions. Following established medication procedures helps ensure medicines are given safely and accurately.

How are allergies and medical conditions managed?

Children with allergies or medical conditions can safely attend childcare when appropriate plans, procedures and communication are in place. Effective management involves understanding each child's individual health needs, reducing potential risks and ensuring staff know how to respond if support is required.

Are childcare centres baby-proofed?

Yes. Childcare centres are designed to provide safe environments for babies and young children. Creating a baby-safe environment involves identifying potential hazards, using age-appropriate equipment and taking steps to reduce risks while supporting children's exploration and learning.

How are outdoor play areas kept safe?

Outdoor play areas are kept safe through regular inspections, appropriate supervision and ongoing maintenance. A safe outdoor environment allows children to explore, be active and develop physical skills while reducing the risk of injury.

Are sleep spaces safe and supervised?

Yes. Safe sleep environments are designed to reduce risks, support children's wellbeing and allow teachers to closely monitor children while they rest. Safe sleep practices are an important part of infant and toddler care in early childhood education.

How does food and nutrition work in childcare?

We support children's health and development by providing nutritious food and helping children build positive eating habits. Healthy eating in the early years supports growth, learning and overall wellbeing.

How do you ensure children are cared for by safe and trusted adults?

At BestStart, all staff undergo the required safety checks before working with children. Centres follow established security procedures, including managing visitor access and maintaining clear records of who is on site. These processes help ensure children are cared for by trusted adults and remain safe while attending our centres.