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How do you create a safe environment for my baby?

Your baby’s wellbeing, emotional security and development are at the heart of everything we do. We create safe, nurturing environments through responsive relationships, careful supervision, established health and safety practices and routines that support each baby’s individual needs.

What are settling visits and how do they work?

Settling visits are short visits before your child’s official start date that help them become familiar with their new childcare environment. Settling visits give children the opportunity to meet teachers, explore the space and begin adjusting to new routines alongside a parent or caregiver.

What if my child isn't ready for childcare?

Some children take longer to adjust to childcare than others, and that's completely okay. We'll work closely with you to support your child's individual settling journey and help them build confidence at their own pace.

What is the best age for my child to start childcare?

There isn't one "best" age for every child to start childcare. The right time depends on your family's needs, your child's personality and temperament, and when they are ready to begin building new relationships and routines.

How can I prepare my child for their first day of childcare?

Preparing your child for their first day of childcare is about helping them become familiar with a new environment before they start attending regularly. Familiar people, routines and comfort items can help make the transition smoother for both children and parents.

Can my child bring a comfort item to childcare?

Yes. Comfort items such as a favourite blanket, soft toy or family photo can help children feel more secure when they are adjusting to childcare. Familiar objects provide reassurance and can support emotional wellbeing during times of change.